Privacy notice
This explains what we do with the details you give us when you order from Pickle & Post.
What we collect
Your name, email address, delivery address, phone number if you give one, the names you'd like printed, and any notes you add. We don't take card details on this site.
Why
Only to deal with your order: to confirm it with you, arrange payment, make it and post it, and to answer any questions about it afterwards. The legal basis is that we need it to carry out the contract you've asked us to enter into. We don't send marketing and we never sell or share your details, other than giving your address to Royal Mail to deliver your parcel.
If you ask us to tell you when we're open
When we're not taking orders, or something is out of stock, you can leave your email address to hear when it's back. We use it only to send you that one email, and delete it once we have. You can ask us to remove it at any time by replying to that email.
Where it's kept
Your order is stored by Cloudflare, who host this site, and then in our own order records. Payment, when you make it, is handled by the payment provider we send you to, under their own privacy notice.
How long
We keep records of paid orders for as long as the law requires us to keep business records for tax, which is up to six years. Orders that are never paid for are deleted within three months.
Your rights
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it where we don't need to keep it. Just reply to any email we've sent you. If you're unhappy with how we've handled your details you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
We don't use tracking or advertising cookies. Your basket is remembered in your own browser so it survives a page refresh. If a "verify you're human" check appears, it's provided by Cloudflare Turnstile to keep out spam.